Reference

Privacy Policy for Your gim999 Account

gim999 Privacy Policy explains how we collect, use and protect the account details you provide before entering our Indonesia lobby.

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gim999 Privacy Policy for Your gim999 Account
REQUEST A CHECK

Contact Us About Your Privacy Policy

A clear account route helps you raise a privacy request without sending sensitive details into an unrelated message. Sign in first when you can, open the account help path, and identify the request as a Privacy Policy matter. We can then match your request to the correct account record, payment reference or device session. If you are in Makassar, the same account route applies as it does elsewhere in Indonesia, where local law permits. Do not send your password or full wallet credentials when asking for help.

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Account request

Use the signed-in account help route for a copy, correction or deletion request. Include the email or phone identifier attached to your account and explain which Privacy Policy record you want us to check.

Wallet query

For a DANA, OVO, GoPay or QRIS privacy question, provide the transaction reference and approximate date rather than your wallet password. This lets us locate the relevant record while reducing the personal data in your message.

Access concern

If a phone verification or login step exposes an incorrect personal detail, tell us through account help. We will use the request to review the matching record and explain any step that depends on local law.

DATA HANDLING

Browse How We Handle Privacy

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account data

We use your account identifier and contact details to create access, send account messages and connect a privacy request to the right record. We do not need your wallet password to investigate a payment reference.

Device signals

Login time, browser type and device signals can help us spot an unusual sign-in and protect your account. On mobile, these checks support the path from phone verification to the lobby without changing the purpose of the data.

Cookie controls

Cookies can keep a session active or show whether this Privacy Policy page loads correctly. Your browser can restrict or clear them, although removing session cookies may require you to sign in again before viewing account-linked tools.

Payment records

A DANA, OVO, GoPay or QRIS reference may be retained to reconcile an account action and respond to a privacy request. We use the reference for that operational purpose, not as a request for your wallet password.

Retention period

We keep personal data only while it serves the stated account, safety, service or legal purpose. When a retention need ends, we remove, anonymise or restrict the record according to the applicable process.

Correction path

If your phone number, contact detail or account name is wrong, raise a correction request from account help. We may ask for a verification step before changing the record so another person cannot alter your account data.

Find Answers About Privacy Policy

These Privacy Policy answers address the questions you are most likely to have before opening or using a gim999 account in Indonesia. They cover the records connected with sign-in, phone verification, cookies and local wallet references. If your situation is not listed, use the signed-in account help route and describe the specific record or request. We will assess the request under the policy and any requirement that depends on local law.

It covers data collected when you create an account, verify your phone, sign in, browse policy pages, contact us or use DANA, OVO, GoPay and QRIS references. It explains purposes, cookies, security, retention and the ways you can ask about or change eligible records.

Phone verification helps us confirm that the person opening or accessing an account controls the supplied contact detail. It also supports account recovery and privacy-request matching. We use the verification record for those account purposes, subject to access where local law permits.

Yes. The policy covers payment references and wallet status connected with account activity through DANA, OVO, GoPay or QRIS. We use those references to reconcile a request or investigate an account record, and you should never send a wallet password through support.

Sign in, open the account help route and identify your request as a Privacy Policy matter. State whether you want a copy or correction, include the account phone or email identifier, and name the record involved. We may verify ownership before releasing or changing data.

You can submit a deletion question through account help and tell us which data you want removed. We assess whether the record is still needed for account security, a transaction reference, service operation or legal duties before confirming what can be deleted or restricted.

Cookies may keep your session active or help us understand whether a policy page functions correctly. Your browser controls whether they remain stored. Clearing session cookies can sign you out, while restricting certain cookies may affect account-linked page behaviour without changing your underlying privacy request.

Some access, retention and request outcomes depend on local law. We apply the Privacy Policy to account and device activity in the stated way, then assess your request against the applicable legal requirement. Where local law permits, we explain the outcome through account help.

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